User-centered design (UCD) or user-driven development (UDD) is a framework of processes (not restricted to interfaces or technologies) in which usability goals, user characteristics, environment, tasks and workflow of a product, service or process are given extensive attention at each stage of the design process.
In conjunction with software and web development firms, Userhub Africa produces solutions that adopt coherent UX design principles.
We also offer Usability Testing services, whereby we test products such as websites and mobile applications with real users. Users are asked to complete tasks, typically while they are being observed to see where they encounter problems and experience confusion.
Some other services include the following: