KLARITY – Fighting Corruption with Technology
Klarity.org is an online community where users can anonymously crowdsource videos of corruption issues in their local neighborhoods and add information about which institutions and individuals are involved. Assess the usability of the Klarity website for the overall end-user experience.
EXECUTION & RESULT
We conducted usability tests on the Klarity website with screened participants who fit the demographic.
Participants performed tasks based on certain scenarios to test certain features on the website.
Test sessions were video recorded and analyzed to identify potential areas for improvement.
Client implemented usability recommendations to improve overall user experience.